Customer feedback on the trail

Tom O'Sullivan, left, and Dave Richman on the Marcy trail. Photo by Phil Brown.
Tom O’Sullivan, left, and Dave Richman on the Marcy trail. Photo by Phil Brown.

This past weekend, I encountered Tom O’Sullivan of Albany and his friend, Dave Richman of New Hampshire, near Fifty-Meter Bridge on the Van Hoevenberg Trail to Mount Marcy. I had stopped to put climbing skins on my skis and engaged them in friendly conversation.

We ended up introducing ourselves, and when Tom heard my name, he asked if I were the editor of the Explorer. I allowed that I was.

“You guys do a great job,” he said. “I love that publication.”

He’s not lying: Tom has been a subscriber for ten years.

One of the most gratifying things about working for the Explorer is meeting subscribers on the trail. It happens often, and like Tom, nearly all of them praise the publication and express a personal connection to it. I guess it’s  no surprise that readers share our love of the outdoors and of the Adirondacks.

Take Tom, for example. He’s middle-aged (like me), but he hasn’t slowed down. He tries to ski Marcy, the state’s highest summit, a few times every winter—and he’s has been doing this for twenty years.

Before Tom and Dave continued up the trail, I took their photo and mentioned that I might write a short blog about our encounter.

“Don’t make me out to be a big Marcy skier,” he said. “I just slog up and slog down.”

Our readers are modest, too.

About Phil Brown

Phil Brown edited the Adirondack Explorer from 1999 until his retirement in 2018. He continues to explore the park and to write for the publication and website.

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